PRIVACY POLICY
Last Updated: September 8th, 2020
1. INTRODUCTION
Cozy Tea Eatery Inc. (“us,” “we”, “our”, or “Website Owner”) owns and operates cozyteaeatery.com (“Website”). This privacy statement (“Privacy Policy”) applies to our collection, use and sharing of personal information we receive from visitors and users of this website.
We use personal information solely for the purpose of providing and improving this Website. By using this Website, you agree and consent to this Privacy Policy, including the collection and use of information in accordance with this Privacy Policy. If you disagree with any aspect of this Privacy Policy, please discontinue use of this Website.
2. INFORMATION USE, COLLECTION, AND SHARING
While using this Website, you may provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information includes any of the following: your first and last name, your email address, your IP address, your phone number, your shipping and/or billing address and/or your credit card or PayPal information if you make a purchase on this Website (collectively “Personal Information”).
If you choose to sign-up for our subscription box service, or engage in other transactions or activities (such as surveys, polls, contests, giveaways, sweepstakes entries, and others), or sign up for other services, on our Website or our social media channels, you will likely be asked to provide certain basic information, such as your name, e-mail, address, telephone number and credit card or other payment information. You may also be asked to provide some information about your preferences, tastes or individual characteristics. All of this information submitted by you will be subject to this Privacy Policy.
Like many other sites, we collect information that your browser sends when you visit our Website (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol address (“IP address”), browser information, Internet Service Provider (“ISP”) information, the pages of our Website that you visit, time spent on those pages and other statistics. We may also use third party services such as Google Analytics to collect, monitor and analyze Log Data.
“Cookies” are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many other websites, we use cookies to collect information solely for the purposes of analysis of content performance. You can turn off the use of cookies at any time in your browser’s settings. Please refer to the help section of your browser for instructions on how to do this. If you choose to disable cookies, this may affect your ability to access or use some portions of our Website.
3. PERSONAL INFORMATION USE AND SHARING
Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share your Personal Information with third parties without your consent. We may share Personal Information with vendor service providers of this Website, such as the servers for our email communications. Those vendors use your Personal Information only at our direction and in accordance with this Privacy Policy.
In general, any Personal Information that you provide to us is used solely to help us communicate with you. For example, we use Personal Information to contact Website visitors in response to questions, solicit feedback and share promotional offers.
We may disclose your Personal Information if we are required by law to do so or if you violate our Terms of Service.
In the event that we undergo a business transaction, such as a merger, acquisition or partial sale with another company, your Personal Information may be transferred. You consent that such transfer may occur and is permitted by this Privacy Policy.
4. INFORMATION YOU PROVIDE
When you leave a comment on this Website, you are giving implied consent for this comment and your information to appear on this Website. In leaving a comment, your name and email address will not be shared with any third party. We may use your email address solely to respond to your comment. However, we are not liable or responsible for the actions of other individuals and the unauthorized use of such information that you voluntarily share.
We have public social media accounts and social sharing options on this Website. If you choose to interact on social media with us or our accounts, you are advised that any interactions on those accounts are publicly available.
If you choose to share a testimonial on this Website, we will first obtain your written permission via email before including your name and testimonial on this Website.
5. EMAIL MARKETING
If you choose to opt in to our email newsletter, you will occasionally receive emails regarding updates to this Website, free resources, special offers, paid products, discounts, coupon codes, and other content related to this Website. You may opt out of our email newsletter at any time. Our email newsletter is managed through an email list management provider and opting out of one of our email lists may not necessarily remove you from all emails. Should you have any issues or problems unsubscribing, please contact us.
If you correspond with us via email, we may retain the email messages and correspondence, but will not share this information with any third party.
6. SECURITY
Our Website is hosted on the Squarespace, Inc. platform. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Squarespace data storage, databases and the general Squarespace application. They store your data on a secure server behind a firewall. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, this information is encrypted using secure socket layer technology (SSL) and is Level 1 PCI compliant and uses 128 bit SSL encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Squarespace allows the use of the following direct payment gateways: Stripe and Paypal. When you choose a direct payment gateway to complete your purchase on this Website, then the payment gateway chosen will store your Personal Information. Your Personal Information will be encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
If you make a subscription purchase on this Website, you may be asked to create an account with this Website and/or provide a username and password during checkout. This information is not shared and is solely for the purpose of accessing your purchase.
7. THIRD PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your Personal Information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or this Website’s Terms and Conditions.
8. LINKS TO OTHER WEBSITES
This Website may include links to other websites. Once you leave this Website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or this Website’s Terms and Conditions.
When you click on links on this Website, they may direct you away from this site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
9. AGE OF CONSENT
By using this Website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Website.
10. CHILDREN UNDER THE AGE OF 13
We do not provide products and services to children. We do not knowingly collect, solicit, or maintain personally identifiable information or non-personally-identifiable information from persons under 13 years of age, and no part of our Website or applications is directed to persons under the age of 13. If you are a parent or guardian of a child under the age of thirteen (13) and believe he or she has disclosed personally identifiable information to us, please contact us. A parent or guardian of a child under the age of thirteen (13) may review and request deletion of a child’s personally identifiable information as well as prohibit the use thereof. If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to remove that information and terminate the child’s account.
11. VISITORS FROM OUTSIDE THE UNITED STATES
Our Website is hosted in the United States and is generally intended for United States visitors. If you visit from other regions or countries with laws governing data collection and use that may differ from United States law, please be aware that you are transferring personal information to the United States. The United States does not have the same data protection laws as some other regions or countries. By providing personal information to us, you consent to the transfer of it to the United States and the use of it in accordance with this Privacy Policy.
11. UPDATES
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on this Website. If we make material changes to this Privacy Policy, we will notify you on this page that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
12. QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend or delete any Personal Information we have about you, register a complaint, or simply want more information please contact us.